“They were asked to re-login, emails stuck in queues and not getting delivered, while others say they were unable to access their Exchange Online mailboxes via any connection method they tried,” Bleeping Computers reported, adding that the affected services include the Exchange Online hosted email platform for businesses and the Microsoft Teams communication platform, as well. The outage, which prevented the use of programs from the Office 365 suite such as email, Teams and Excel, raised major concerns within the UK government, which believed that agencies such as the NHS could have had their data compromised. On June 20, users have suffered from ongoing outage that affected multiple Microsoft 365 services, with customers worldwide reporting delays, sign-in failures, and issues accessing their accounts. Staff had to revert to manual notes as Capita’s critical infrastructure took a hit. Additional information can be found in the admin center under TM402718.” As revealed by a Capita employee to The Guardian, employees were unable to log into their laptops, as their credentials were deemed incorrect. We’re working to direct traffic to a healthy service to mitigate impact. Microsoft is investigating an outage that has hit users of its products worldwide including Teams and Outlook. Microsoft 365, formerly Office 365, encompasses subscription plans that allow use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others. In a separate tweet, the official Microsoft 365 Twitter account said, “We’ve determined that a recent deployment contained a broken connection to an internal storage service, which has resulted in impact. The same account also provided a possible cause for the outage. The web monitoring firm also showed there were more than 150 incidents of people reporting issues with Microsoft Office 365.
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